Reviews 2017-12-05T21:14:47+00:00

Customer Reviews

We always love hearing from our customers. Here are a few of our reviews!

Extremely helpful and knowledgeable staff. More important when they don’t know something they will actually admit it and then find out for you.
Thomas Schaefer
Charles’ customer service has been outstanding. He helped me numerous times and as a result, I kept coming back to purchase more ammunition for my expensive habit. He is knowledgeable and willing to listen.
Doulce Dewey
I will say that if you want police gear, a holster, or a range of tactical gear, this is the place to go. Their ammo selection is also excellent, and affordably priced for a brick and mortar store.
E Romineh
Diamondback, Tucson AZ – Review by JBeverley Clean, well-lit, spacious, with serious quality, well-organized inventory. Don’t expect to see Grade A Walnut stocks and gold-leaf engraving here, Diamondback specializes in self-defensive, police, and tactical firearms. You typically won’t find entry-level pieces here either, but, they will order items not in stock. If you need expert experience, some of the staff are ex-combat vets, police, and competitive shooters, and will gladly share their knowledge with an interested customer who is willing to listen. The shop is often quite busy, and can get a bit hectic, so, patience is occasionally needed, but, it usually passes quickly. Prices can range from the lowest in town for some items, to fair market value. They do an excellent job of maintaining the quality of the customer experience and their inventory, and, I have found their customer service second to none, having bought three pristine, top-quality firearms from them… as well as virtually all of my ammo, the pricing of which is extremely competitive. This is one of only three firearms shops in town where I do recurring business.pert experience,
Beverly Maddalone
I’ve purchased a Surefire flashlight and a maxpedition tactical bag from here. The flashlight broke about a week later and DPS Co. replaced it without any hassle. I almost feel like the staff here are my friends by the service here. I would recommend this business more than any other one in Tucson.
Alanical
Diamondback Shooting Sports
Reviewed from Google

4.4 out of 5 stars

Richard Aguirre
Richard Aguirre

1 out of 5 stars

posted 8 hours ago

VERY NEGATIVE EXPERIENCE.... UPDATE scroll to bottom.

It starts well at least. I had a nice experience purchasing a new firearm from David today. At least I believe his name was David, he was a large man. Either way he had amazing customer service and was extremely respectful and quite humorous, which was appreciated. However, my wife and sister in law had a negative experience. There was an employee, a man with glasses and grey facial hair that pushed my in law. She was standing in a isle entertaining our children whom were behaving themselves quite nicely I might add. He had zero manners and physically put a hand on her and moved her aside. I was greatly disappointed of the whole ordeal. Had I known of what happened I would NOT have made my purchase. I learned of what happened only after we left. They were both greatly disappointed with what happened. Sadly I may not be back for future purchases. Furthermore, I have read at least a review or two that have described the same person for the main reason of their dissatisfaction. I would have rated Diamond Back a solid 5 stars had it not been for the man in question. I would like to recommend Diamond Back to all of my friends and family. However, I cannot in good faith do so with my own family being treated in such a manner.

I received a call personally from the owner which included an invite back to Diamond Back. He wanted to extend a personal apology from both himself and the employee in question. Perhaps we may learn that the whole situation was a misunderstanding? I would like to think that is the case. I greatly appreciate the call and will be stopping back in next time I am in the area.

Amanda Taylor
Amanda Taylor

5 out of 5 stars

posted 6 days ago

Excellent store and wonderful staff. My family has been shopping here for years and we've never had a bad experience. It's so nice to have friendly, knowledgeable staff assist you with a smile! We are loyal to those who take care of us and we will NEVER shop anywhere else. Thank you Diamondback!

Elio Esqueda
Elio Esqueda

5 out of 5 stars

posted 3 months ago

This place is awesome! they offer concealed weapon permit classes, military discount, Great selection of fire arms and ammo and accessories. Fair prices, anytime I need something I go here. My bolt release​/catch paddle broke on my rifle thought I was out of luck, they had it and it was an easy fix. Few months later my extractor broke off my bolt. again thought it was a long shot that they would have that, but they did and they were very helpful and got me back in the fight. By far my favorite gun store in the Tucson area. Highly recommend this place for all your firearm needs. Great friendly helpful knowlable staff!

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